Privacy Policy & Terms of Service
Last updated: January 26, 2026
📋 Table of Contents
🔐 Privacy Policy
Red Site Software PTY LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
- Contact Information: Name, email address, phone number when you contact us
- Project Information: Details about your project requirements during consultations
- Payment Information: Processed securely through Stripe (we don't store payment details)
- Website Analytics: Basic usage statistics to improve our website
How We Use Your Information
- Provide requested consulting and development services
- Communicate about your projects and our services
- Process payments for services
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
- With your explicit consent
- To comply with legal requirements
- With service providers (like Stripe for payments) under strict confidentiality agreements
- To protect our rights or property
📊 Data Collection & Use
Website Analytics
We may use analytics tools to understand how visitors use our website. This helps us improve the user experience. Analytics data is anonymized and does not identify individual users.
Email Communications
When you contact us via email, we retain your communication to provide services and support. You can request deletion of this data at any time.
Project Data
During consulting engagements, we may access your systems and data as necessary to provide services. All such access is governed by separate confidentiality agreements.
Data Retention
We retain personal data only as long as necessary to provide services or comply with legal requirements. Contact information is typically retained for 3 years after last contact unless you request deletion.
⚖️ Your Rights
You have the following rights regarding your personal data:
Access & Portability
- Request a copy of personal data we hold about you
- Request data in a portable format
Correction & Deletion
- Correct inaccurate personal data
- Request deletion of your personal data
- Withdraw consent for data processing
Communication Preferences
- Opt out of marketing communications
- Request restriction of processing
To exercise these rights, contact us at privacy@redsitesoftware.com or dan@redsitesoftware.com
📄 Terms of Service
Service Agreement
By engaging Red Site Software PTY LTD for consulting or development services, you agree to these terms and any specific project agreements.
Professional Services
- Services are provided on a best-effort basis using industry standards
- Project scope and deliverables are defined in separate agreements
- Payment terms are net 30 days unless otherwise specified
- Intellectual property rights are defined in project agreements
Client Responsibilities
- Provide accurate project requirements and information
- Maintain appropriate access and communication
- Pay invoices according to agreed terms
- Respect confidentiality of our methods and processes
Limitation of Liability
Our liability is limited to the amount paid for services. We are not responsible for indirect, consequential, or punitive damages.
Termination
Either party may terminate services with written notice. Fees for completed work remain due upon termination.
🚀 Alphinium Platform Beta Terms
Beta Program Participation
- Beta access is invitation-only and subject to availability
- Beta features are experimental and may change without notice
- Data backup and recovery are your responsibility during beta
- We may reset or modify beta environments as needed
Beta Pricing & Billing
- Beta participants receive 50% discount on standard pricing
- Billing begins upon platform launch (February 2026)
- Beta pricing locked for first 6 months post-launch
- 30-day notice required for pricing changes
Platform Features
- AI Development Teams: Access to autonomous development agents
- Cloud Desktops: Managed development environments
- GitHub Integration: Automated workflows and deployments
- Priority Support: Direct access to founding team
Beta Limitations
- No SLA guarantees during beta period
- Features may be incomplete or unstable
- Data loss possible during beta testing
- Performance may vary significantly
Intellectual Property
- You retain ownership of your code and data
- We retain rights to platform improvements and AI models
- Feedback provided becomes our intellectual property
- No reverse engineering of platform components
Data & Privacy in Beta
- Beta data is subject to additional monitoring for improvement
- We may analyze usage patterns and performance metrics
- All data remains confidential and is not shared with third parties
- Data export tools provided before beta termination
Beta Termination
- We may terminate beta access with 30 days notice
- Data export period provided before termination
- Transition path to production platform provided
- Refund of unused prepaid amounts if applicable
💼 Consulting Services Terms
Service Packages
Strategy Consultation ($500 AUD)
- 2-hour technical consultation session
- Detailed follow-up report within 48 hours
- One round of clarification questions included
- Valid for 3 months from purchase
Technical Assessment ($1,500 AUD)
- Complete system review and analysis
- Comprehensive recommendations document
- Architecture and security assessment
- Implementation roadmap included
- Valid for 6 months from purchase
Development Retainer ($5,000 AUD)
- Priority access to development services
- 25 hours of development time included
- Direct communication with Dan Woods
- Flexible scheduling and project support
- Valid for 12 months from purchase
Payment Terms
- Payment processed securely via Stripe
- All prices in Australian Dollars (AUD)
- Services scheduled after payment confirmation
- Professional invoices and receipts provided
Satisfaction Guarantee
- 100% satisfaction guarantee on all services
- Full refund if not completely satisfied
- Refund requests must be made within 14 days
- Partial refunds available for unused retainer time
Confidentiality
- All client information treated as confidential
- Non-disclosure agreements available upon request
- Security clearance held for defense contractors
- Industry-standard security practices followed
📧 Contact Information
Red Site Software PTY LTD
Email: dan@redsitesoftware.com
Privacy Inquiries: privacy@redsitesoftware.com
Location: Brisbane, Queensland, Australia
Data Protection Officer
For privacy-related inquiries, contact Dan Woods directly at the email addresses above.
Response Times
- General inquiries: Within 24 hours
- Privacy requests: Within 72 hours
- Urgent issues: Same business day